Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1-3 business days after payment is confirmed.

Shipping Time
Estimated delivery time is 5-15 business days depending on the destination and shipping carrier.

Tracking
Customers will receive a tracking number once the order has been shipped.

Delays
Shipping delays may occur due to high demand, holidays, customs, or carrier issues.

Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier.

Contact
For shipping questions, contact us at:
support@islavistore.com